SUFRE (“we”) sells surplus end-of-day food through its mobile app and this website. This policy explains what personal data we collect, why we use it and what your rights are.
What data we collect
- Account: name, phone number or email, sign-in method (phone, email, Google, Apple).
- Location: only while you use the app and only if you allow it — to show nearby branches. We do not collect location in the background.
- Orders: the bags you buy, dates, amounts and ratings.
- Device: notification token, app version, crash reports.
Card details are entered on the payment provider’s page and never reach SUFRE’s servers.
How we use data
- To process your order and pass it to the branch.
- To send notifications about pickup times and favourite branches (you can turn them off in settings).
- To improve the app — with anonymous, cookie-free statistics.
Who we share data with
The branch sees your name and order number. Payment, SMS, email and notification services receive only the data they need to do their job. We do not sell your data.
How long we keep data
For as long as your account is active. After an account is deleted, personal data is anonymised within 30 days; order records are kept without names to meet accounting requirements.
Your rights
- View and correct your data — in the Profile section of the app.
- Opt out of notifications.
- Delete your account and personal data.
Deleting your account
In the app: Profile → Help & legal → Delete account. If you have an order that has not been picked up, you need to collect it first. If you cannot sign in to the app, send a request on the Account deletion page.
Contact
For questions: [email ünvanı] · [telefon nömrəsi] · [hüquqi ünvan], Baku.